Terms & Conditions

Last updated: 2025

These Terms and Conditions ("Terms") govern your use of the website operated by MONETIX SOLUTIONS LTD, a company registered in England and Wales under company number 16477298, and with its principal business of selling mobile phones and accessories (including Bluetooth headphones and related electronics).

By accessing or purchasing from our website, you agree to be bound by these Terms. Please read them carefully.

1. Company Information

MONETIX SOLUTIONS LTD
Company Registration Number: 16477298
Registered in: United Kingdom

2. Products and Services

We sell a range of electronics, including but not limited to:

Mobile Phones (new and/or refurbished)
Bluetooth Headphones
Chargers, Cables, Phone Cases, and other accessories

All products are described as accurately as possible. However, we do not warrant that product descriptions or other content on the site are 100% accurate, complete, reliable, or error-free. If a product offered is not as described, your sole remedy is to return it in unused condition.

3. Pricing & Payment

All prices are displayed in GBP (£) unless stated otherwise.
We reserve the right to change prices at any time without prior notice.
Payment must be made in full at checkout via the available payment methods.
Fraudulent or suspicious orders may be subject to investigation and cancellation.

4. Shipping & Delivery

We aim to dispatch orders within 1–3 working days.
Delivery times may vary depending on the shipping location and courier service.
MONETIX SOLUTIONS LTD is not responsible for delays due to customs, weather, or courier issues.
The customer is responsible for providing accurate delivery information.

5. Returns & Refunds

Customers have 14 days from the delivery date to request a return.
Returned items must be in original condition and packaging.
Refunds will be processed within 7 business days after we receive and inspect the returned item.
Certain items (e.g., used headphones) may not be eligible for return for hygiene reasons unless faulty.

6. Warranty

Most new products come with a manufacturer's warranty (unless stated otherwise).
Refurbished items may come with limited warranty — details will be included in the product listing.
The warranty does not cover accidental damage, misuse, or unauthorized repair attempts.

7. Intellectual Property

All content on the website (logos, product images, text, graphics) is the property of MONETIX SOLUTIONS LTD or its suppliers. You may not use, reproduce, or distribute any content without written permission.

8. Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products, including but not limited to loss of profits, data, or business opportunity.

9. Privacy & Data Protection

Your personal data is processed in accordance with applicable data protection laws and our Privacy Policy, which can be found on the website. We do not share or sell your personal information to third parties without consent.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.

11. Contact Us

If you have any questions about these Terms or your order, please contact us via our support page or email.